Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
?No Profanity or inappropriate defamatory remarks
?Fraud
?No Personal Identifying information (e.g., customer phone number or email)
?No Competitor references (e.g., another brand or dealership)
?Dangerous behavior (e.g. threatening to harm employees or others)
?Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
As shown, 2020 Fusion Titanium FWD; EPA-estimated rating of 21city/31hwy/25combined mpg., 2.0L EcoBoost? engine with 6-speed automatic transmission. Actual mileage will vary.
The 2020 Fusion brings that little extra to your lifestyle. Fusion offers three different powertrain options, standard Ford Co-Pilot360? driver-assist features and smart technologies that truly make this vehicle feel like your own.
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